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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Hanna farrington

April 15, 2026

5  out of  5
rating by Tammy Hanna farrington
"Emily is very helpful! She is always very nice and polite 😊. Thanks to Emily I always have a care free experience. She knows the true meaning of customer service. Thanks again Emily !!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Johnson’s Team here in Saint Albans . "
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Michael forbush

April 15, 2026

5  out of  5
rating by Michael forbush
"Colby and his team are great!!!! Very kind and great to work with always able to help with anything i need! Every time i talk to Colby or Emily its a good time always making me laugh. would recommend Colby and his team to any one who is looking for insurance!!!!!!"
We responded:
"Thank you for taking the time to leave such a great review, Michael. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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lisa thomas

April 14, 2026

5  out of  5
rating by lisa thomas
"Emily Barnhart is the best! She will answer every question and address any concerns you have."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Saint Albans to know that you had such a wonderful experience with us here on State Farm Agent Colby Johnson’s Team."
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Dave Miller

April 14, 2026

5  out of  5
rating by Dave Miller
"Everything went smoothly, and all the details explained. Great job"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Colby Johnson’s Team here in Saint Albans . "
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Missy Tickele

April 14, 2026

5  out of  5
rating by Missy Tickele
"They're great to work with"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Saint Albans to know that you had such a wonderful experience with us here on State Farm Agent Colby Johnson’s Team."
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Michael Butcher

April 10, 2026

5  out of  5
rating by Michael Butcher
"Very professional and very informative on how the policy works and what is exactly covered. Getting a good price is important, but for me how I am treated is far more important. Great experience all around."
We responded:
"Michael, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Colby Johnson’s Team is just a call or email away!"
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Crystal Campbell

April 8, 2026

5  out of  5
rating by Crystal Campbell
"Emily was very kind and very helpful"
We responded:
"Thank you for the 5-star review, Crystal! Here on State Farm Agent Colby Johnson’s Team, we are proud to serve our community and appreciate your recognition. "
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Jo Barker

April 1, 2026

5  out of  5
rating by Jo Barker
"Emily is so helpful and willing to do whatever is needed to resolve problems and answer questions."
We responded:
"We appreciate your review, Jo. We are so happy that you had such a wonderful experience with State Farm Agent Colby Johnson’s Team here in Saint Albans ! "
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Lynn Hanna

March 18, 2026

5  out of  5
rating by Lynn Hanna
"Very nice and patiently talked me through everything!"
We responded:
"Wow, thank you for the 5-star review, Lynn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sharron Daugherty

March 11, 2026

5  out of  5
rating by Sharron Daugherty
"Extra kind and extra service"
We responded:
"Thank you so much for the 5-stars, Sharron! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Valerie ValerieR

March 11, 2026

5  out of  5
rating by Valerie ValerieR
"Emily was very helpful, professional and friendly. She made changing insurance from one vehicle to another a very easy process. I have been a customer with State Farm since 1983 and have several policies with them. Always appreciate the great service!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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brian Cronin

March 2, 2026

1  out of  5
rating by brian Cronin
"My experience with Tracy was excellent in aquiring a policy for my car and I was so happy that I also included a motorcycle policy thank you Tracy"
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Clark Bryant

February 26, 2026

5  out of  5
rating by Clark Bryant
"Emily was very successful and helping us today. Her knowledge was great about my insurance and concerns"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Saint Albans to know that you had such a wonderful experience with us here on State Farm Agent Colby Johnson’s Team."
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Doug Craigo

February 24, 2026

5  out of  5
rating by Doug Craigo
"Excellent experience with Tracy Bess. She was very courteous and knowledgeable and handled myinsurance needs very efficiently. Will consult her for all future insurance needs"
We responded:
"Thank you for your kind review of State Farm Agent Colby Johnson’s Team. We appreciate it!"
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tracy bess

February 24, 2026

5  out of  5
rating by tracy bess
"The girls in the office today are so sweet! They are so knowledgeable and helpful they and helped me save so much on my home and auto insurance"
We responded:
"tracy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Anthony Carr

February 21, 2026

5  out of  5
rating by Anthony Carr
"Very sweet and helpful young lady."
We responded:
"Thanks so much for the amazing review, Anthony! We really appreciate your support here in Saint Albans . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Melvin Mace

January 29, 2026

5  out of  5
rating by Melvin Mace
"Love this place great service an very professional"
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Elissa Benedetti

January 27, 2026

5  out of  5
rating by Elissa Benedetti
"Great support and very good service"
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David Hawkins

January 21, 2026

5  out of  5
rating by David Hawkins
"Emily was extremely helpful and quick. A real pleasure to deal with."
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Christopher Jones

January 19, 2026

5  out of  5
rating by Christopher Jones
"I've worked directly with insurance companies for the last 20yrs. In the restoration industry, I see a lot of customers let down when it's time for the insurance company to do their part of the deal. State Farm has one of the best customer service teams around. High level adjusters who know what they're doing and CARE about their clients. Agents like Colby Johnson who's team go out of their way to make sure you know about all of the options available, things to look out for, and how to get the best price for YOU while doing it. I can't recommend Colby Johnson and State Farm enough"
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Sharon Hatten

January 19, 2026

5  out of  5
rating by Sharon Hatten
"Emily is so wonderful and sweet when we speak! She is always there to help me and give me nothing but sunshine energy when we talk. She is so knowledgeable with everything she says. I am so thankful for this agency!"
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Sheyanne Butler

January 17, 2026

5  out of  5
rating by Sheyanne Butler
"I couldn’t go to another insurance provider after having Emily! She answered all of my questions and took her time explaining my options to me in a way I would understand. She’s truly great at her job and would recommend her to anyone!"
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Brandy Rosco

January 17, 2026

5  out of  5
rating by Brandy Rosco
"Emily was so helpful in helping me through all my insurance options. She took the time to help me understand the coverages that best fit my needs. It was such a stress free process! She’s amazing!"
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Thomas Landers

January 16, 2026

5  out of  5
rating by Thomas Landers
"Emily has been very helpful"
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Carolyn Landfried

January 16, 2026

5  out of  5
rating by Carolyn Landfried
"I have been searching for the best insurance company for a while now and today I believe I finally have found the one for me and the main factor in my decision was after speaking with Emily she was such a help with all my insurance needs she went above and beyond to get the best insurance for me she is extremely knowledgeable in her field and a pleasure to speak with. Thank you Emily for all your help."